Parloa has raised a $21M Series A funding round to automate customer service.
The company is based in Germany.
Parloa offers a low-code drag-and-drop platform that enables companies to automate their customer service process.
- By using the platform, companies can generate AI-powered text and voice calls.
- EQT Ventures led the funding round, with participation from Newion and Senovo.
- Some of the company's clients are:
- Swisslife,
- Ergo,
- Decathlon,
- HSE, etc.
- This funding round will be used to boost customer acquisition efforts, open a U.S. office, and boost R&D.
- Since its inception in 2017, the company has raised $25M.
- The company is based in Berlin, Germany.
