AI-enabled e-commerce solutions are expected to grow at a CAGR of 15.7% from 2020 to 2030.

 

AI-enabled e-commerce solutions are expected to grow at a CAGR of 15.7% from 2020 to 2030. 

The market for these services was valued at $3.71B in 2021 and is forecasted to reach $16.8B in 2030, according to a report from InsightAce Analytic.


  • One of the most popular AI solutions e-commerce retailers use are chatbots, which offer real-time customer support and analyze customer feedback.
    • Chatbots can also help retailers by quickly resolving customer complaints.
  • However, AI solutions are costly and take time to implement.
    • Moreover, there currently is a labor shortage of workers with advanced AI knowledge.

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