New York-based Amelia has raised $175M to offer conversational AI features for enterprises.
The platform currently has over 9 million users.
- Amelia helps
companies improve customer service by offering proprietary artificial
intelligence software that enables enterprises to communicate with their
clients.
- In addition to customer support, Amelia offers AI-powered onboarding solutions that help new hires adapt to their new workplace.
- Some of Amelia's clients are brands such as:
- Toyota,
- Asics,
- Fujitsu,
- Alcatel Lucent, etc.
- The company operates in verticals such as:
- Banking,
- Healthcare,
- Insurance,
- Telecommunications, etc.
- The platform is available in 108 languages.
- BuildGroup and Monroe Capital led the funding round.
