Panera Bread to use Amazon One

 

U.S. restaurant chain Panera Bread is set to roll out Amazon's palm-scanning Amazon One service across over 2,100 locations. 

 The technology will be used as part of a "loyalty linking" program with Amazon One that is intended to provide a more personalized loyalty experience.

  • Amazon One technology was launched in 2020 as part of Amazon's first Go outlet.
  • The technology identifies customers by scanning their palms, allowing them to pay for items by waving their hands over a specialized device.
  • Panera's deal with Amazon will give over 52 million members of the MyPanera loyalty program access to frictionless ways of collecting and using their rewards.
  • Enrolled customers will be able to use their palms to quickly pull up their details at Panera stores.
  • The information will allow Panera associates to greet customers by name and remind them of their available rewards.

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