Insights from Gartner survey

 

A recent Gartner study revealed that SalesOps teams spend the majority of their time on non-sales tasks.  Gartner surveyed 318 sales leaders between August and September 2022. The number of respondents who reported dedicating their time to non-sales functions grew from 39% in 2019 to 73% in 2022.  Also, SalesOps' time allocated to support sales functions declined from 61% in 2019 to 27% in 2022.  70% of sales leaders believe skills such as statistical analysis, stakeholder management, and analytic problem-solving are important for the future.  Data visualization skill is the only skill that is expected to remain in demand after five years, showing sales in the future will be more data-driven.