Apple expands self-service repair

 

Apple will expand its self-service repair program to cover the latest iPhones and MacBooks.  Starting on June 21, customers can gain access to parts, tools, and manuals to repair their iPhone 14, 13-inch M2 MacBook Air, and M2 Pro/M2 Max MacBook Pro models. Apple first launched self-service repair in the U.S. in April 2022, initially covering the iPhone 12, iPhone 13, and iPhone SE. In December, it expanded the program to a number of European countries. Starting June 21, the program will encompass the newer models. Additionally, repair services for the iPhone 12 and 13's camera and top speaker module will be available in several European countries. Apple also eliminated the requirement for customers to call the repair support team to complete the System Configuration step. Customers can now complete this post-repair process themselves by following on-screen instructions in Diagnostics Mode. Samsung and Google also offer self-repair programs, while smaller companies like FairPhone and Framework prioritize repairability in their hardware.