Workplaces are transitioning from toxic cultures to an extreme of "niceness" in the post-pandemic era, which can be equally damaging by hindering clear communication and critical feedback, according to social psychologist Tessa West. West warns that this excess of niceness could lead to a culture of mediocrity and passive aggressiveness, causing employees and managers to favor harmony over performance. She suggests breaking free from such a culture by seeking and providing honest, constructive feedback starting with non-threatening small asks. |