Atlassian brings AI to teamwork software

Business software giant Atlassian Corp. is rolling out an AI-powered "virtual teammate" to its cloud-based teamwork software and offerings.

Called Atlassian Intelligence, the AI capabilities are based on Atlassian's own models as well as GPT large language models from OpenAI.

  • Atlassian Intelligence integrates a ChatGPT-like chatbot into its products.
  • In Atlassian's Jira Service Management, for example, the AI will rewrite customer responses and provide tech support to employees.
  • In Confluence, Atlassian's collaboration program, the AI teammate will be able to generate summaries and custom teamwork graphs.
  • Employees using Confluence could ask questions about documents and click on terms to have the AI generate relevant information and explanations.
  • A waitlist is now open for customers to request early access to Atlassian Intelligence.

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