managing director of Crowell Health Solutions

According to Jodi Daniel, managing director of Crowell Health Solutions, the COVID-19 pandemic accelerated the policy and regulatory landscape for telehealth, remote patient monitoring, and other digital health technologies. Daniel discussed the policy and regulatory landscape three years later as the public health emergency draws to a close at HIMSS23. Recent actions by the Federal Trade Commission against digital health companies GoodRx and BetterHelp highlight a new privacy landscape. The Office for Civil Rights in HHS recently proposed new rules to protect patient privacy regarding reproductive health data, but Daniel notes they might not be enough. AI has gained momentum in healthcare, but its associated risks need to be addressed. Investment of time and effort is required to address the ethical and legal issues surrounding AI as technology advances.