Amazon's AI summarizes product reviews

 


Amazon is using artificial intelligence (AI) to summarize customer reviews.

 The AI-generated content has only appeared on limited product listings so far. 

Amazon's AI generates short product descriptions based on what shoppers said they liked and disliked.

  • The text has a disclaimer specifying that it was written by AI.
  • Amazon confirmed with CNBC that it is testing the new feature.
  • The company previously rolled out one-tap ratings to make its review system more efficient. 

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