65% of consumers globally plan to stop spending or reduce online purchases due to the cost-of-living crisis.
According to the International Postal Corporation (IPC), consumers will also look for free deliveries or click-and-collect-in-store options to save on purchases.
More:
- 24% of respondents said they will buy more from domestic websites.
- The survey showed a relatively concentrated market with two leading players, as 27% bought their most recent purchases from Amazon and 17% from Alibaba.
- 30% of respondents were willing to accept longer delivery times if that would reduce their environmental impact.
- The survey interviewed 33,009 consumers across 39 countries representing 93% of the e-commerce market.