Bank of America, Citigroup, Goldman Sachs Group, and other banks have restricted employees' access to OpenAI's ChatGPT app.
JPMorgan Chase & Co., the largest U.S. bank, was among the first banks to ban ChatGPT access among its global workforce.
Bank of America has now added ChatGPT to its list of unauthorized apps. The banking giant told staff that ChatGPT and OpenAI in general are barred from business use.
The banking industry may be especially concerned about workers using third-party AI software such as ChatGPT because it could result in data and information leaks, potentially breaching government regulations.
