The popularity of curbside pickups among U.S. shoppers rose by 66% YoY in 2022.

 

The popularity of curbside pickups among U.S. shoppers rose by 66% YoY in 2022.   The data indicates that home delivery is not guaranteed to remain the preferred method for e-commerce fulfillment in the future. PYMNTS and Cybersource have released their 2023 Global Digital Shopping Index. The study covers digital shopping trends among 13,300 consumers from six countries. The data showed that 16.4 million U.S. consumers received their online orders through in-store or curbside pickup in 2022. The number of U.S. consumers using pickup options in 2022 grew by 66% YoY.