1
Influencers, businesses, and creators were having trouble reaching Meta's customer support team, which the company announced just last year. The issue was presumably due to the ripple effect of recent layoffs and the launch of the new verification program.
Q: Should Meta allocate more human resources to customer support? Let us know what you think.
2
Creatives beware: CTO Andrew Bosworth revealed Meta's plan to introduce generative AI tools for ad creation on its platforms by the end of this year.
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Meta has launched a new AI model that can pick out individual objects within images. The Segment Anything Model (SAM) launch was one of the tech giant's AI tool initiatives after Make-A-Video.
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Instagram is experimenting with a feature allowing users to discover new content with mutuals. The platform has been leaning into user behavior around DMs and private interactions by rolling out functionalities such as "Collaborative Collections" and "Channels."
Q: Should Instagram continue developing features around its user behavior? Or should they focus on something else? Share your opinion with the community.
5
The famous Italian romanticism is nowhere to be found by Meta, especially when the country's regulator is investigating the company over anti-competitive behavior and pursuing almost $1B in sales taxes.
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A handy update: Meta is rolling out Direct Touch, a new hand-tracking feature for Quest 2 and Quest Pro virtual reality headsets. The update would be part of the company's Quest (hah!) to increase VR adoption, which is only used by less than 1% of U.S. teenagers.
Q: In your opinion, what features should Meta develop to boost VR adoption? Let's discuss.
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The WhatsApp team is testing two new functionalities: a "Channels" broadcast similar to Instagram's and a feature to lock chats and keep them hidden on Android beta.
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