Wendy's is piloting automated robots for customer order pickups. T
he system was developed in partnership with hyperlogistics firm Pipedream.
- Pipedream's delivery system uses robots that travel underground.
- The robots emerge at designated parking spaces to deliver online orders to customers.
- Wendy's drive-thru upgrades include generative AI tools provided by Google Cloud.
- The firm is also releasing click-to-order ads on Roku's TV streaming platform.