Salesforce is launching AI Cloud, a suite of enterprise-ready AI tools. The solution integrates with various Salesforce applications and hosts AI models, including text generators from AWS, OpenAI, Anthropic, Cohere, and others. The platform allows marketers to generate personalized content for customers and developers to auto-generate code. - The models, hosted on Salesforce's cloud infrastructure, also include first-party models developed by the company's AI research division.
- The AI Cloud also includes prompt templates and builders to improve the quality and relevance of AI-generated content.
- At its core is Salesforce's new Einstein Trust Layer, a service meant to ensure data privacy and security, such as preventing sensitive customer data from being retained via text-generating models.
- AI Cloud is set to launch later this year, with the Einstein Trust Layer becoming generally available in the coming weeks.
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