U.S. FTC fines Microsoft $20M over COPPA violations

 

The U.S. Federal Trade Commission (FTC) has ordered Microsoft to pay $20M for illegally collecting data from children holding Xbox accounts.  

The FTC alleges that the software giant's practices violate the Children's Online Privacy Protection Act (COPPA). 

  • The COPPA requires companies to obtain parental consent to collect data from children under 13. 
  • The FTC found that Microsoft collected personal information from children under 13 before notifying their parents, failed to specify the information it collected from kids, and retained children's information "for longer than is reasonably necessary." 
  • A statement from the FTC reveals that the information collected included kids' names, email addresses, and phone numbers.
  • COPPA's definition of "personal information" also covers avatars, biometrics, vital signs, and health data.   

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