According to a report by Forrester, a third of Americans buy goods on computers because they believe it is easier than through their smartphones.

 

According to a report by Forrester, a third of Americans buy goods on computers because they believe it is easier than through their smartphones.

 23% said smartphone screens are too small for shopping.


  • Mobile shopping represented 61% of overall online sales on Christmas.
  • In response to that trend, e-retailers have improved the mobile experience.
    • Etsy recently introduced a visual image search where consumers can photograph or upload an image and look for it in the retailer's marketplace.
    • Amazon also launched the Inspire feature, where shoppers can view video and photo content of new products.

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