51% of shoppers globally said they will do most of their shopping online in 2023.  According to a survey by Mirakl, consumers have increasingly used e-commerce to find lower prices and receive a better customer experience. 50% of U.S. consumers reported trying to find items online that they see are out of stock in physical stores. If they do, 71% said they would shop for it online next time they need it. In the U.S. as well, 46% of consumers did their online shopping through marketplaces. Globally, the most popular service consumers would like to see from e-retailers is loyalty and membership programs. 41% of respondents declared so.