The software giant cites a technical problem with its internal processing system as the cause.
- Azure Savings Plans purport to help users reduce their resource costs by up to 65% by allowing them to commit to a fixed hourly spend on compute services for one-year or three-year terms. The savings plan deducts a user’s compute usage until they have reached their allotted commitment amount.
- Once a customer surpasses their commitment amount, their additional usage is billed accordingly.
- In its announcement, Microsoft stated that not getting the Azure usage notifications could make it difficult for customers to manage their Azure resources because they won’t have visibility into how much is being spent in real time.
- Microsoft says it is working to fix the problem and that the notifications should be restored by mid-March.